Case Study - Cmed

Cmed, www1.cmedresearch.com, are both a Clinical Research Organisation (CRO) and an electronic data capture and management (eDC/eDM) vendor who constantly seek to improve the processes and technologies surrounding clinical data management and the clinical trials industry. Established in early 2000, Cmed have grown to nearly 300 professionals located primarily in Europe and the US. They manage global trials across a wide range of therapeutic areas, especially oncology, but also including metabolic, respiratory, infectious disease, neurology, and many others. 

Burningsuit were approached by Cmed in 2006 to deliver a series of training courses in OpenOffice, running under the Ubuntu operating system.   By this time, Burningsuit had an impressive track record of delivering comprehensive training in OpenOffice programs (Writer, Calc and Impress) having successfully helped companies such as SpecSavers and Migrant Helpline to migrate to this open source software.

Burningsuit supplied Cmed with their Full Service Option, supplying all the laptops, equipment and software and the training was delivered in one of Cmed’s larger meeting rooms.

Since these initial courses, Cmed have regularly used Burningsuit for their I.T. training needs.  There followed a number of ad hoc training courses delivered by Burningsuit in Linux and Python and on one occasion this training was delivered via Cmed’s video conferencing system.

When Cmed moved back to Microsoft software, Burningsuit were also able to fulfil Cmed’s training requirements in Microsoft Office and Microsoft Project.

“Burningsuit Ltd have been our preferred supplier for all IT training since June 2006.  During this time, they have delivered standard training courses for Open Office and Microsoft products and have also written bespoke training courses for us for other applications, for example, Linux and Python training.

Without exception, the standards of service and training delivery that they provide are excellent.  Feedback from delegates indicates that training objectives are met and that they benefit greatly from attending events.  We have routinely noted improvements in work performance after staff have attended training courses with Burningsuit.

I have no hesitation in recommending the services of Burningsuit as a training provider for any of the courses that they offer us.” 

-  Sophie Reynolds, Training Manager, Cmed Research